Terms of service

Terms of Service

Last Updated: July 23, 2026

Welcome to Shark. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. General Information

This website is owned and operated by Shark.

Throughout these Terms, the words "we," "our," and "us" refer to Shark, while "you" refers to the customer or website visitor.

By purchasing from our store, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

2. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Our website uses industry-standard SSL encryption to protect your data during transmission.

3. Orders

By placing an order, you agree that:

  • All information provided is accurate and complete.

  • You are authorized to use the selected payment method.

  • We may cancel or refuse any order at our sole discretion if fraud or unauthorized activity is suspected.

  • Order confirmation does not guarantee acceptance of your order.

We reserve the right to limit or cancel quantities purchased per customer, household, or order.

4. Pricing

All prices displayed on our website are shown in U.S. Dollars (USD) unless otherwise stated.

Prices are subject to change without prior notice.

The price charged will always be the price displayed at the time your order is placed.

5. Payments

We accept the payment methods available during checkout.

Payments are securely processed through trusted third-party payment providers.

We do not store your complete payment card information.

6. Shipping

Orders are generally processed within 1–3 business days.

Estimated delivery times are provided for reference only and are not guaranteed.

Delivery delays may occur due to:

  • Customs inspections

  • Carrier delays

  • Severe weather

  • Holidays

  • High shipping volumes

  • Other circumstances beyond our control

Customers are responsible for providing accurate shipping information.

We are not responsible for delays or failed deliveries resulting from incorrect addresses submitted by the customer.

7. Returns & Refunds

Our Refund & Return Policy forms part of these Terms of Service.

Key points include:

  • Returns are accepted within 30 days of delivery.

  • Return shipping costs are the customer's responsibility.

  • Products must be returned unused and in their original packaging.

  • Returns require prior authorization by contacting:

support@shark.com

Returns sent without authorization may be refused.

8. Product Information

We strive to ensure that all product descriptions, photographs, pricing, and specifications are accurate.

However, we do not guarantee that all information is free from typographical errors or inaccuracies.

We reserve the right to correct any errors without prior notice.

9. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Product images

  • Graphics

  • Videos

  • Text

  • Icons

  • Website design

  • Branding

is the exclusive property of Shark or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without our prior written permission.

10. Prohibited Uses

You agree not to use our website for:

  • Any unlawful purpose

  • Fraudulent activities

  • Distributing malware or harmful code

  • Violating intellectual property rights

  • Attempting unauthorized access to our systems

  • Interfering with the security or functionality of the website

Violation of these Terms may result in termination of access.

11. Disclaimer of Warranties

Except as required by applicable law, our products and services are provided "AS IS" and "AS AVAILABLE."

We make no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

12. Limitation of Liability

To the fullest extent permitted by law, Shark shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use of the website

  • Purchase or use of our products

  • Delayed deliveries

  • Loss of profits

  • Loss of data

  • Business interruption

Our total liability shall never exceed the amount paid for the product giving rise to the claim.

13. Force Majeure

We shall not be held responsible for delays or failures caused by events beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Fires

  • Floods

  • Pandemics

  • Government actions

  • Labor disputes

  • Transportation disruptions

  • Internet outages

  • Acts of war or terrorism

14. Governing Law

These Terms shall be governed and interpreted in accordance with the applicable laws governing the operation of Shark, without regard to conflict of law principles.

Any disputes arising under these Terms shall be resolved in the courts having appropriate jurisdiction as required by applicable law.

15. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Changes become effective immediately upon publication on this page.

Continued use of our website constitutes acceptance of any revised Terms.

16. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions shall remain in full force and effect.

17. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Shark

Email: support@shark.com